THE SECURITY PROFESSIONAL - TOOLS OF THE TRADE

Just what are the tools of the trade that the security professional must rely on to successfully complete their tasks in a safe manner?

The security professional’s tool of the trade comprises of Professionalism, Ethics, and Customer Service Orientation.

PROFESSIONALISM

Professionalism is defined as being skilled in a particular area, one who adheres to a set standard, is licensed in a particular field, holds qualifications in a specific field, holds to a specific set of dress and deportment, and in some cases, holds a degree related to their specific career.

ETHICS

Ethics refers to knowing the difference between good and bad, right and wrong, having a strong moral compass. Ethical standards require how the security professional conducts themselves based on the understanding of the authority and responsibility they have, as well as the facts of each situation they are dealing with.

CUSTOMER SERVICE ORIENTATION

Customer service orientation refers to how the security professional interacts with their employers, clients, first responders in the policing and fire services, as well as how they conduct themselves as a witness in court.

Without these tools of the trade, the security professional will not successfully complete their tasks, and will also put their personal safety at risk of harm. A security professional, without the tools of the trade, is not a security professional, and will lack the skills they require for others, employers & clients to trust them.

In closing, the Code of Conduct, found in section 14 of the Security Services Regulations, is also part of the security professionals tools of the trade. And without these tools, the security professional, is not a professional at all.